Registration Fee Structure

• The registration fee is 49 AED (United Arab Emirates Dirham).

• Fees for participants from other countries will be adjusted based on the equivalent of 49 AED according to the conversion rate of their respective currencies.

Refund Eligibility

• Refund requests will be considered solely in cases of technical glitches originating from Educational Initiatives, preventing participation.

Refund Process

• Initiate refund request by contacting customer support at [competition@ei.study] within 7 days from the competition start.

• Include participant’s full name, registration details, and details of the technical glitch experienced.

Refund Approval and Payment

• Refund requests reviewed and approved within 14 days.

• Refunds processed using the original payment method: back to card for credit/debit card payments, alternative method for others.

Deductions and Charges

• No processing fee for refunds due to technical glitches caused by Educational Initiatives.

Currency Conversion and Variations

• Refunds in AED, variations in local currency due to currency fluctuations for participants with adjusted fees.

Payment Gateway Considerations

• Collaborated with payment gateway partners for a smooth refund process.

• Participants advised to contact their payment provider for any concerns regarding refund transactions.

• By registering, participants and parents/guardians acknowledge and accept this refund policy. Contact competition@ei.study for further policy clarification or questions. We’re excited for an enjoyable competition experience for all!